FAQs

In stock items will ship out within 48 hours.

Estimated shipping time:

Mainland US & Canada: 3 - 5 business days

Europe: 7 - 10 business days

Australia: 4 - 10 business days

All other countries: 1 - 2 weeks

We offer free shipping to mainland US, Canada, Australia, and UK for orders over $69 USD.

For orders under $69 USD, a flat rate of $69 USD is charged.

For all other countries, the shipping fee is a flat rate of $15 USD.

Yes! We ship worldwide.

Once your product as shipped out, we'll send you an email with the tracking number.

Send us an e-mail at: hello@fibflx.com. Please include your name and order number.

If you're unsatisfied with your new piece in anyway, send us an email at: hello@fibflx.com. We'll assist you with an exchange or return.

For exchanges, please send us an e-mail at: hello@fibflx.com. We'll assist you with returning the product you have, and sending you a new product.

Send us an e-mail at: hello@fibflx.com. We'll assist you with an exchange or return.

Currently, there are no ongoing sales or campaigns at FIBFLX.

At FIBFLX, we pride ourselves on being a brand committed to offering accessible luxury. Regular discounts are not part of our strategy as we focus on providing true value throughout the year. We believe in maintaining the integrity of our pricing to ensure sustainable business practices and to uphold the quality that our customers expect from us. Our inventory levels are also consistently managed to optimize efficiency, allowing us to deliver high-quality products at reasonable prices.

If you'd like to stay updated on future promotions or events, you can subscribe to our emails or follow us on our official social media channels. We hope you have a delightful shopping experience with FIBFLX!

Plan Ahead, Shop with Confidence!

At FIBFLX, our commitment to integrity in pricing and quality goes hand-in-hand with a thoughtful approach to delivering the best products to you. This season—and all year long—we’re offering a pricing protection policy to give you confidence and peace of mind while shopping. By planning early, you help ensure smooth production, careful quality control, and efficient shipping, resulting in better products, stable prices, and less stress.

With FIBFLX Integrity Pricing Protection, you can shop confidently, knowing you’re investing in high-quality, timeless fashion at the best possible price.

What is FIBFLX Integrity Pricing Protection?

Our year-round Integrity Pricing Protection offers a one-time price adjustment within 60 days of purchase, ensuring that if a promotion occurs after your order, you’ll still receive the best value. This thoughtful approach aligns with our commitment to honest pricing, sustainable practices, and exceptional customer service.

Here’s how it works:

• Protection Period: 60 days from the date of purchase.
• Eligibility: All items on fibflx.com are eligible. The price adjustment applies to promotions offered on the same item within 60 days of your original purchase.
• Limitations:
• Refund Method: The price adjustment will be issued to your original payment method.

How to Request a Price Adjustment?

To request an adjustment, simply email our Customer Service team at hello@fibflx.com with your order number and proof of the lower price (if applicable). Our team will verify your eligibility and process your refund for the price difference within 3–5 business days.

Note: Integrity Pricing Protection is a courtesy to our valued customers. FIBFLX reserves the right to modify or discontinue this policy as necessary.a

Shop with confidence—knowing your investment is protected. Explore our collection today and experience FIBFLX’s dedication to timeless, sustainable fashion.